Setting up and Troubleshooting

Setting up and Troubleshooting

Setting up- Most of the time you can pop your new filter into the ceramic unit straight away without any problems. I usually recommend preparing your filter cartridge before using it, this can prevent any issues such as airlocks, or slow filtration.
    • place your new filter upside down in a jug or container of water.
    • Ensure that the grey stem is NOT immersed in water 
    • Leave for 12-24hours. Top up the water if needed so that the white part of the filter in covered in water.
    • Install into your ceramic unit. The filtration rate should be 1L per hour.
    • Let 2 litres of water flow through your filter, discard this water and start fresh. 
    1. Filling- Get into a habit of topping up your purifier when you are in the kitchen doing other tasks.
    2. Cleaning- the ceramic purifier is very durable, it can be cleaned in the same way as your dishes and mugs (I sometime put my lid and infit in the dishwasher to freshen it up). The main part (the body) is a bit trickier to clean due to the size. I usually wipe it down with a damp cloth, and occasionally rinsing it out under the kitchen tap. Do NOT clean your filter cartridge with soaps or detergent. Give it a scrub with a scourer and water. 
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